Terms & Conditions
Last updated: April 2026
Welcome to Wrd. By accessing or using our website and services, you agree to the terms below. Please read them carefully before placing an order.
1. Orders & Payments
All orders are subject to acceptance and availability. Prices are listed in IQD and include applicable VAT. Payment is processed securely at checkout.
2. Delivery
We offer same-day and scheduled delivery across supported cities. Delivery windows are indicative; exact timing may vary based on traffic, weather, or recipient availability.
3. Product Substitution
Fresh flowers are seasonal. In rare cases we may substitute stems of equal or greater value while preserving the overall look and feel of the arrangement.
4. Returns & Refunds
Because our products are perishable and made to order, returns are not accepted. If something is wrong with your order, contact us within 24 hours and we will make it right.
5. Intellectual Property
All content on this website — including photography, text, logos and designs — is the property of Wrd and may not be reproduced without permission.
6. Contact
For any questions about these terms, reach our team via the Contact page.